Privacy Policy

1. Introduction

Welcome to Royal Batak ("the App", "we", "us", or "our"). Royal Batak is a multiplayer online card game available on iOS and Android platforms. We are committed to protecting the privacy of our users ("you" or "your") and handling your personal information with transparency and care.

This Privacy Policy explains what information we collect, how we collect it, how we use it, and what rights you have regarding your data when you use the Royal Batak mobile application and related services. By downloading, installing, or using the App, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with the practices described in this Privacy Policy, please do not use the App. We encourage you to review this policy periodically, as we may update it from time to time.

2. Information We Collect

We collect several types of information to provide, maintain, and improve our services. The information we collect falls into the following categories: personal data you provide directly, usage data generated through your interactions with the App, and device information collected automatically.

3. Personal Data

When you create an account or sign in to Royal Batak, we may collect the following personal information depending on the authentication method you choose:

Social Sign-In (Apple, Google)

• Display name or first name as provided by the authentication provider
• Email address (if shared by the provider and authorized by you)
• Profile photograph URL as provided by the social platform
• Unique account identifier issued by the authentication provider

The specific data shared depends on the social sign-in provider you use and the permissions you grant. For example, Apple Sign In allows you to hide your email address.

Guest Sign-In

• Device identifier — a randomly generated unique ID stored securely on your device, used to associate your guest session

Guest accounts do not require you to provide any personal information such as your name or email address.

In-Game Profile

• Display name chosen or set during account creation
• Friend code automatically generated from your user ID
• Friends list consisting of other players you have connected with

4. Usage Data

We automatically collect certain information about how you interact with the App. This usage data helps us understand gameplay patterns, improve the user experience, and maintain the integrity of the game. Usage data may include:

• Game statistics such as matches played, wins, losses, and scores
• Game mode preferences (Ihaleli, Gommeli, Esli)
• Experience points (XP), player level, and progression milestones
• Virtual currency balance (chips) and transaction history within the game
• Session duration, frequency of use, and time of access
• In-game actions such as bidding patterns, card plays, and trick outcomes
• Chat messages sent within game sessions (if applicable)
• Penalty records related to match abandonment or disconnections

5. Device Information

When you use Royal Batak, we may automatically collect information about the device you are using. This information is used to optimize the App's performance, troubleshoot technical issues, and ensure compatibility. Device information may include:

• Device type, model, and manufacturer
• Operating system type and version (e.g., iOS 18, Android 15)
• Unique device identifiers (for guest authentication only)
• Screen resolution and display settings
• App version installed on your device
• Network type (Wi-Fi, cellular) and general connection quality
• Language and regional settings

We do not collect precise geolocation data (GPS coordinates). We may infer your general region from your IP address or device locale settings for the purpose of server optimization and matchmaking.

6. Cookies and Tracking Technologies

The Royal Batak mobile application does not use browser cookies. However, the App may use the following technologies to enable core functionality:

• Session tokens — encrypted authentication tokens stored securely on your device to maintain your logged-in session
• Secure local storage — used to store preferences such as sound settings and display options
• Refresh tokens — encrypted tokens that allow the App to maintain your session without requiring repeated sign-ins

These technologies are essential for the functioning of the App and cannot be disabled without affecting core functionality. We do not use any advertising tracking technologies or third-party analytics cookies.

7. How We Use Your Data

We use the information we collect for the following purposes:

• Account management: Creating and maintaining your user account, authenticating your identity, and managing your session
• Game services: Facilitating multiplayer gameplay, matchmaking, score tracking, leaderboards, and friend connections
• Virtual economy: Managing your in-game chip balance, processing purchases, and awarding bonuses
• Improvement: Analyzing gameplay data to improve game balance, fix bugs, and develop new features
• Communication: Sending you important notices about your account, service updates, or changes to our policies (if you have provided an email address)
• Security: Detecting, preventing, and addressing fraud, cheating, abuse, or unauthorized access
• Compliance: Meeting legal obligations and enforcing our Terms of Service

We do not use your personal data for advertising or marketing purposes. We do not sell, rent, or trade your personal information to third parties for their marketing use.

8. Third-Party Services

Royal Batak integrates with the following third-party services to provide authentication and core functionality:

Authentication Providers

• Apple Sign In — provided by Apple Inc. Used for account authentication on iOS devices. Apple's privacy policy applies to data processed by Apple. Apple Privacy Policy
• Google Sign-In — provided by Google LLC. Used for account authentication. Google's privacy policy applies to data processed by Google. Google Privacy Policy

In-App Purchase Processing

• Apple App Store and Google Play Store handle all payment processing for in-app purchases. We do not receive or store your payment card details, bank account information, or billing address. We only receive a transaction confirmation (receipt) to validate and fulfill your purchase.

Server Infrastructure

• Our game servers are powered by Nakama, an open-source game server framework. Your gameplay data is processed and stored on servers that we operate and control.

9. Analytics

We collect anonymized and aggregated gameplay analytics to understand how the App is used and to improve the game experience. This includes aggregate statistics such as total matches played, average session duration, most popular game modes, and general player progression trends.

Our analytics are processed on our own servers. We do not use third-party analytics platforms such as Google Analytics or Firebase Analytics within the App. We do not build advertising profiles or share analytics data with third parties.

10. In-App Purchases

Royal Batak offers virtual items (chips) available for purchase through the Apple App Store and Google Play Store. When you make an in-app purchase:

• The payment is processed entirely by Apple or Google, not by us
• We receive a purchase receipt to validate and deliver the virtual items
• We store a record of your purchase history (transaction ID, product purchased, date) for customer support and accounting purposes
• We do not have access to your payment method details

Virtual chips have no real-world monetary value and cannot be exchanged, transferred, or redeemed for real currency. All purchases are subject to the refund policies of the respective app store.

11. Data Storage and Security

We take the security of your data seriously and implement industry-standard measures to protect your information:

• Encryption in transit: All data transmitted between the App and our servers is encrypted using TLS (Transport Layer Security)
• Encryption at rest: Sensitive data such as authentication tokens are stored using encrypted storage on your device (Keychain on iOS, EncryptedSharedPreferences on Android)
• Session security: Authentication sessions use cryptographically signed tokens with configurable expiration periods
• Database security: Server-side data is stored in a secured PostgreSQL database with restricted access controls
• Infrastructure: Our servers are hosted in professionally managed data centers with physical security measures

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents should they occur.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the game services. If you request account deletion, your data will be permanently removed within 30 days of the request, except where we are required to retain certain information for legal or legitimate business purposes (such as fraud prevention or financial record-keeping obligations).

12. User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may request correction of inaccurate or incomplete personal data
• Right to erasure: You may request deletion of your personal data (see our Data Deletion page for instructions)
• Right to restriction: You may request that we limit the processing of your personal data under certain circumstances
• Right to data portability: You may request a copy of your data in a structured, machine-readable format
• Right to object: You may object to certain types of data processing

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

13. Children's Privacy

Royal Batak is not directed at children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take immediate steps to delete such information from our servers.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] so that we can take appropriate action.

14. International Data Transfers

Royal Batak is operated from Turkey. If you are accessing the App from outside Turkey, please be aware that your information may be transferred to, stored, and processed in Turkey or other countries where our servers or service providers are located.

By using the App, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: